Really App Privacy Policy

Policy topics

• Types of Information We Collect

  When you utilize our Services, we gather data concerning you and the devices you employ. This data encompasses the following: Really acts as the controller, as defined by relevant laws, responsible for the collection, processing, and utilization of personal data as outlined in this Notice. This indicates that Really determines the purposes and methods for processing and using your personal information. We compile information about you, which includes:

  • Your name, age, gender, and email that you enter when you set up a Really account, including information provided by third parties that you select during sign up (e.g., Facebook, Google).
  • Your device details such as the model, operating system, device ID, advertising identifiers and IP address.
  • Data pertaining to software or applications when you interact with games found in our Service, including the length of time you spend playing, as well as information related to the apps installed on your device.
  • Information about your activities within Really, including game installations and playtime.
  • Logs of crashes, diagnostic information, and additional data on app performance.
  • When you contact our customer support, you may be asked to supply photos or videos to help resolve technical issues. By doing so, you grant us permission to access your mobile phone's external storage.

• How We Use Information?

  At Really, we collect and use your information for a variety of business and commercial purposes to enhance your experience and our service offerings. Here's how we utilize the information:

  Internal Operations: We perform necessary operations to develop, provide, maintain, and improve our services. This includes troubleshooting, customer and technical support, and conducting data analysis, testing, and research.

  Business Model: Our business model involves tracking third-party app installations to support operational and business transaction requirements such as billing advertising clients, attributing game installs, and calculating earned stars and stardust.

  Core In-App Services: We manage core services within the app, such as awarding stars and rewards based on your usage of third-party partner applications and enabling in-app gift card redemption.

  Personalization: We personalize your experience by tailoring content, advertisements, and recommendations based on your location, demographic details, device type, and usage patterns. This includes using machine learning and AI to provide personalized game suggestions, features, and events.

  Security and Integrity: We ensure the safety, security, and integrity of our services by authenticating users, providing account security, fraud detection, and complying with legal requirements.

  Marketing and Community Building: We market our services to both potential and existing users through targeted advertising on third-party mobile applications and websites.

  Legal and Compliance: We comply with legal obligations and investigate or address claims or disputes related to your use of our services.

  Fraud Prevention: We use information to prevent fraud, including verifying your digital identity and automatically detecting fraudulent activities.

  Development and Insights: We continually improve and develop new products, update features, and create industry reports with aggregated or anonymized data to develop insights about our business.

  These practices ensure that Really not only meets your needs but also remains compliant and secure while offering a tailored, engaging user experience.

• How We Share Information?

  At Really, we use and share your information to improve our services, ensure security, and enhance user engagement. Here’s how we handle your data:

  Service Providers: We work with companies that help us with technical operations, customer support, and marketing. They help manage our ads and analyze how our services are used.

  Advertising and Analytics: We partner with companies like Google to optimize and analyze our advertising efforts, using your data to avoid showing you redundant ads and to tailor new ads.

  Game Partnerships: Our loyalty program involves sharing your game activity with partners to provide rewards and personalized content.

  Aggregated Data: We use non-identifiable data for analytics and improving our services, helping us understand trends and user needs.

  These practices ensure that Really not only offers a personalized and secure experience but also complies with legal standards.

• Data enrichment by Third Parties

  We may collect approximate location information, such as your state, city, or postal code, inferred from your IP address. This data may also come from third-party partners, service providers, or publicly available sources.

• How We Store, Transfer, and Secure Personal Information

  Storage and Transfer: We store your personal information on secure servers provided by Amazon Web Services (AWS) located in the United States. When transferring data, we ensure that it is done securely and in compliance with applicable privacy laws and our stringent internal policies.

  Security Measures: To protect your information, we implement robust security measures including:

  Encryption: Your data is encrypted during transit and while at rest on our servers, using advanced encryption standards.

  Access Controls: We restrict access to personal information to authorized personnel only, who are required to adhere to strict confidentiality obligations.

  Regular Audits: We regularly review and update our security practices to ensure that they meet high standards and address any emerging threats.

  Incident Response: We have a comprehensive incident response plan in place to quickly address and mitigate any potential security breaches.

  By using these safeguards, we strive to protect your personal information from unauthorized access, alteration, or destruction.

• Managing Your Personal Information: Deletion Process

  You can request to delete your personal information by contacting us at really@persona.ly. Please note that deletion is irreversible and will result in the loss of all your progress and balance.

• Data retention policy

  We retain personal information as required by law or for legitimate business purposes, such as providing services, complying with legal obligations, preventing fraud, resolving disputes, enforcing agreements, or to avoid duplicate accounts for safety reasons.

• Children’s Privacy

  We do not intentionally gather or handle personal data from or about anyone under the age of 16, nor do we direct interest-based advertising towards them. Furthermore, such individuals are not permitted to use our Services. If you suspect that we might possess information from or about a child under this age, please reach out to us. Should we discover that we have unintentionally collected such information, we will promptly delete it.

• Contact Us

  If you have any questions or concerns about how we handle your personal information, please do not hesitate to contact us:

  O.P Vision LTD dba Persona.ly

  Derech Meir Weisgal 2,

  Rehovot, Israel

  Email: really@persona.ly

  We are committed to addressing your inquiries and will strive to respond to your requests promptly.